Wayne Davidson

Recently moved house and the ease of switching broadband was great. Customer service efficient and informative. Ended up with a much better deal than before and with faster and dedicated stay fast fibre included! Very impressed.

Report

Can not fault them- customer service is incredible (which is practically non existent with other companies). Reliable and great value for money!

Report

Can not fault them- customer service is incredible (which is practically non existent with other companies). Reliable and great value for money!

Report

I’ve never had an issue with AXA insurance in the past but to charge a valued customer over £40 when changing an address because the house is situated 11 minutes drive from the previous! Surely this charge should be waved considering over 6 years using AXA and no claims.... sort it out!

Report

Having sent my wife’s new debit card to the wrong address (after she specifically went into the branch to change address after recently moving home to avoid any mixup).... and with the new contactless feature and all relevant details for online transactions visible on said card I am outraged! When speaking with a member of staff face to face this should not happen! Mistakes can be made yes... but a half hearted apology and cancellation of this card 2 weeks later is not acceptable. I cannot understand how this can happen with so many fraud safeguards in place!

Report