Horrendous 24 month contract! Poor connection, equipment breaking down and poor customer service. My connection has been beyond poor from the beginning; engineers were sent out, settings altered etc but they “couldn’t find a fault” Couldn’t wait for the contract to end unfortunately!
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Excellent company, honestly couldn’t fault them. I have been a customer for about 5 years, and for the first time I needed to claim a few weeks ago. As another car had hit me, I wasn’t sure of the procedure, and although I got all their details - they weren’t answering the phone. I rang AXA who did everything for me, contacted the lady, booked my car in for repair and arranged the hire car for me. Other than the car swap, everything was hassle free.
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Excellent company, honestly couldn’t fault them. I have been a customer for about 5 years, and for the first time I needed to claim a few weeks ago. As another car had hit me, I wasn’t sure of the procedure, and although I got all their details - they weren’t answering the phone. I rang AXA who did everything for me, contacted the lady, booked my car in for repair and arranged the hire car for me. Other than the car swap, everything was hassle free.
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