Having sat on a BA airline last week for over an hour only to be told my return flight had been cancelled. The staff were just as unaware of what was going on as the passengers. I understand unfortunate things can happen but when I went to rebook my flight with BA their app kept crashing and I had no other choice but to use another airline!
Report
As a car insurance multi vehicle customer with Admiral for 8 years+ received my renewal quote of £810 which seemed excessive. Decided to shop around and got a quote from Axa which was £230 less. Asked Admiral for my no claims confirmation they queried what Axa had offered then dropped their renewal quote by £200. I asked why and they mysteriously said there had been recent updates but couldn’t say what they were. Clearly went with Axa but begs the question Why Admiral Why not just play a straight bat with your existing customers?
Report
