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Why you should join Q review
Q review can provide real time analysis on your relationship with your customers.
The Q review platform employs the highest standards of cybersecurity and a governance framework to protect consumers and companies alike.
Ratings and reviews
Q review offers the opportunity for companies to understand how their service offering is perceived and measured.
Companies have the immediate capacity to be notified of and address customer issues through our platform. This ability to connect and reach out to customers offers the opportunity to personalise their organisational culture towards their customers - "Customer Centric"
Q review offers the facility for organisations to gain valuable insight into their customers thoughts, behaviours and expectations.
Receive customer input
Companies can connect with their customers to understand their needs which may facilitate increasing their market share and strategic reach on a global scale.
A platform dedicated to real time service industry opinions, advice and reviews. Q empowers consumers to make smarter decisions with confidence.Share your experience
Why can I never get decent signal with o2? You'd think with the amount of publicity about 5G I'd be able to at least get a 3G signal! Think its time for a change when my contract is up for renewal!
Reviewed Firmus Energy
I've moved to a new house for Uni and it has gas heating - absolutely class! The man that came to activate the boiler etc was very pleasant and taught me all I need to know - I was clueless! Instant hot water for showers too!
Moved house recently as I started University and wanted to change my address to my residence. Staff very nice and helpful BUT had to pay extra onto my monthly bill because I had changed post code- just be wary of this when you go to change your address!
Just read a blog for students on Q Review Insta & wanted to share something with you guys. First year at uni and spoke to a rep for HSBC about student accounts - £100 cashback and an overdraft straight away! Really good service!
Reviewed Alien Air
Just arrived in Las Vegas and I can see that Alien Bob has already arrived. My journey took a lot longer (the last minute change of venue didn't help) and there was a lot of space junk to navigate around. If any of my earthling friends want to catch up, give me a shout but don't forget your alien abduction insurance before jumping onboard my craft! Alien Ned
Reviewed Alien Air
Just touched down in Las Vegas after some last minute planning for Area 51 Celebration. The journey only took a couple of light years to get here and the air traffic wasn't too bad. Found this Q Review site so if you want to hook up, put your journey on Q Review and we can chat. Alien Bob
Reviewed Belfast International Airport
New security set up is very professional and quick. Enjoyable lounge with nice food & drink. Helpful staff ensured I didn't miss my flight when running late also!
Reviewed British Airways
Normally really enjoy flying with BA. However, I was caught up in the fiasco at Heathrow last week. I accept things can go wrong and delays can occur but what I cannot accept is the failure to communicate what is wrong and no members of staff available to ask and answer questions. There was a disappearing act among BA staff which only added to the chaos. If something goes wrong, at least front up and be available for your passengers.
Renewed my car insurance with Axa. Renewal quote was higher than last year for 2 cars so contacted them to ask why. After confirming there were no changes to either driver the price was reduced by £93. Whilst the call centre was good to deal with, question remains why can insurance companies not just offer you the most competitive quote without having to call them? Advice to others is never ever accept the renewal quote, always challenge it and see if you can get it cheaper.
Reviewed Dublin Airport
We flew in to Dublin Airport when visiting Ireland for the Open Championship - our flight ran very smoothly and we arrived with next to no hassle. However, when returning to the airport to fly back home the staff were not very helpful and the place seemed a little chaotic.
Reviewed British Airways
Having sat on a BA airline last week for over an hour only to be told my return flight had been cancelled. The staff were just as unaware of what was going on as the passengers. I understand unfortunate things can happen but when I went to rebook my flight with BA their app kept crashing and I had no other choice but to use another airline!
Connecting with your customers
Companies can interact with their customers, solve their problem and build long term relationships.
Understanding your customer wants, likes and dislikes can make a difference to your customers decisions and enhance their brand loyalty.
Evaluating your Performance
Companies may evaluate their performance on the services they offer from the data that Q will collate and analyse with academic rigour through our specially adapted algorithms. Data drives your decision making and that of your customers.
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