Halifax
Having sent my wife’s new debit card to the wrong address (after she specifically went into the branch to change address after recently moving home to avoid any mixup).... and with the new contactless feature and all relevant details for online transactions visible on said card I am outraged! When speaking with a member of staff face to face this should not happen! Mistakes can be made yes... but a half hearted apology and cancellation of this card 2 weeks later is not acceptable. I cannot understand how this can happen with so many fraud safeguards in place!
Very competitive prices. When I got my renewal quote it was much dearer than last year but when I ran they gave me a discount and it’s now less than last year!
So Halifax quoted me £450 for renewing my house insurance, when I phoned to cancel it went down to £280 it’s a good policy so I’m happy, but be careful out there.
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